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Retail Supervisor
Gatti Ice Cream Factory Store
Pietermaritzburg, KwaZulu-Natal
Job Description
We are looking for a energetic and driven Retail Supervisor to join our team. You will help lead the daily operations, guide staff, and ensure every customer gets great service.
Key Responsibilities
Lead the Team: Guide and motivate sales and cashier staff during shift.
Customer Service: Handle customer queries and fix complaints quickly and kindly.
Store Operations: Help open and close the store, manage cash-ups, and balance the till.
Stock & Visuals: Check inventory, restock shelves, and keep the shop floor neat and attractive.
Sales Targets: Drive daily and weekly key performance indicators (KPIs) to reach store goals.
Requirements
Education: Grade 12 (Matric) certificate.
Valid Driver license
Computer literate
Experience: Minimum 2 to 3 years of retail experience, with at least 1 year in a leadership or senior assistant role.
Skills: Strong communication, basic computer literacy, and problem-solving skills.
Flexibility: Able to work retail hours, including Saturday's.
Job Type: Full-time
Pay: R7 500,00 - R9 000,00 per month
Application Question(s):
* South African ID holder/ Foreign passport with visa or valid work permit?
Experience:
* Retail: 2 years (Required)
License/Certification:
* Drivers Licence (Required)
Work Location: In person