Back to Job Market
G
Open

Retail Supervisor

Gatti Ice Cream Factory Store

Pietermaritzburg, KwaZulu-Natal

Job Description

We are looking for a energetic and driven Retail Supervisor to join our team. You will help lead the daily operations, guide staff, and ensure every customer gets great service. Key Responsibilities Lead the Team: Guide and motivate sales and cashier staff during shift. Customer Service: Handle customer queries and fix complaints quickly and kindly. Store Operations: Help open and close the store, manage cash-ups, and balance the till. Stock & Visuals: Check inventory, restock shelves, and keep the shop floor neat and attractive. Sales Targets: Drive daily and weekly key performance indicators (KPIs) to reach store goals. Requirements Education: Grade 12 (Matric) certificate. Valid Driver license Computer literate Experience: Minimum 2 to 3 years of retail experience, with at least 1 year in a leadership or senior assistant role. Skills: Strong communication, basic computer literacy, and problem-solving skills. Flexibility: Able to work retail hours, including Saturday's. Job Type: Full-time Pay: R7 500,00 - R9 000,00 per month Application Question(s): * South African ID holder/ Foreign passport with visa or valid work permit? Experience: * Retail: 2 years (Required) License/Certification: * Drivers Licence (Required) Work Location: In person